Your role

Core Responsibilities:

Onboarding

* In collaboration with business owners and the company Salesforce teams, design the training framework, format and content

* Facilitate all training sessions (product & process); these include: Pre-boarding for Sales, Bootcamp for all new hires in the Sales teams

* Deliver training in an impactful & interactive format to maximize the impact of the training sessions

Continuous training : Run & scale

*Ensure all our members are optimising their use of Salesforce : identify needs, create & build Challenges and Gamification on Salesforce while applying Learning & Development best practices

*Continuous review and improvement of content within the Learning Management System

*Develop refresher sessions to ensure correct usage and ensure best practices are implemented

*Be the POC (point of contact) for the sales teams and own the end-user support stream

New features: Training & Request

*Communicate new features : partner with the company Salesforce team to prepare updated documentation to communicate new features to the teams.

*Develop training sessions aligned to audience type, message, detail of training, etc.

*Facilitate training on new features, including Q&A sessions and provide 1:1 support if needed, via Hangout and in-person

*Become subject matter expert on current and new features

*Be the voice for end-users and request / prioritize new features in the name of all DE Sales teams

Your skills You could be our next team mate if you have

*2-4 years of experience in training, learning and development, and facilitation

*Strong knowledge of Salesforce, ideally in developing and delivering Salesforce training sessions

*Be a Salesforce Trailblazer and have completed Salesforce trainings and have completed Salesforce Certifications

*Having already worked on a Salesforce support team would be a plus

*Proficiency in German and English is required

*A ‘get stuff done’ attitude

*Ability to connect and effectively communicate with people of all levels as well as coach teams or individuals during 1:1 sessions

*You love data. You use data to influence and improve the training process

*Comfortable working in a high-growth, highly ambiguous environment

About Moyyn: Moyyn is AI based reverse job platform. Once you apply to the platform, you will be matched with several job offers from our clients and also get recommendations for various job offers. If the clients find your profile interesting, they will get in touch with you directly for interviews. Apply once to the talent pool and get interviews from many companies directly. We are recruiting candidates for this particular job as a recruiter for one of our partner platforms.